A young woman got the surprise of her life when she woke up on November 1, her birthday, to find an Uber charge of $362 dollars on her card for a 20-minute ride because her fare fell victim to Uber's 9x surge pricing. Just in time for rent day.
In a GoFundMe campaign titled "Uber Stole My 26th Birthday," Gabrielle Wathen, currently juggling three jobs, explains that despite normally using Lyft, she decided to Uber a ride home at 3am after celebrating her birthday. The ride was only 20-22 minutes, but:
When I awoke this morning, I heard a friend talking about how outrageous Uber rates were the night before (9x original rate). I checked my bank account when, unbeknowst to me, I see a charge for $362. Not only is it my 26th birthday, it is rent day. My rent is $450 and I can no longer pay it today due to this completely outrageous charge.
This misunderstanding has cost me 80% of the funds I have to my name (embarrassingly so) and I spent a good two hours of my birthday crying over it.
I feel taken advantage of and cheated by the Uber name. $367 for a 20 minute ride should never be justified, even on Halloween. Please donate even just $1 if you think this is utter and complete bullshit and also hilarious and very, very depressing at the same time.
Thanks for the ride, Muhammed.
So far she has raised $593 of her $362 goal, so I'm guessing she made rent and was able to have a nice birthday treat. Smart lady. F*ck Uber.